Our BATMs only accept wallets as a QR code. Please make sure you have a scannable QR code wither printed out or on your smartphone or tablet before going to the machine.
If your wallet provider does not offer QR codes then you can use a block explorer to generate a QR code for your address that you can then scan at the ATM. For example you can head towww.blockchain.com , paste your wallet address and then a QR code for your wallet will be generated for you.
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